Nigel understood our vision, and was able to really get under the skin of the business. His input was a catalyst for the business growth, and I would say we would never be where we are now without Nigel’s support.
Nigel put in a structure, and made sure we could achieve our longer-term goals. We now feel a lot more in control, and it has helped harmonise our sales and operations and streamlined our whole business. We are still reaping the benefits from structures put in place 2 years ago.
Nigel has been working with community businesses for many years, and our values are very aligned. We have a very good working relationship, but he was still able to hold us to task and held us accountable to what we needed to achieve.
Nigel is someone who has been there before in the sales arena, and could see what we needed to ensure the business was on the right path to success. He was someone who was going to challenge us and make us see a better way.